• No, not at this time. We do sympathize with the realistic financial constraints many are under and have been in that position ourselves at times. Much of what we do is already without compensation, so our premium prices are set to help offset that workload and ensure that our expenses are covered.

• If A2P receives a new client who was directly referred to us by you, we’re happy to consider working with you as best we can as our way of saying “thank you”.

• Currently, we offer ACH (initiated by the client through their bank), Zelle, and check.

• All bookings require an advance deposit as outlined in the Client Contract, and averages around 50% of total estimated cost of services. Deposit is due within 24 hours of booking your service, and remaining balance due dates will be listed in the Client’s Contract.

Yes, we require all of our A2P Clients to agree to the terms outlined in our Client Contract, which is due at the time of booking.

This ensures both parties understand the expectations of services being offered, which will reduce the likelihood of misunderstandings and ensure Client satisfaction.

Our cancellation policy will be outlined in your Client Contract, but here is a broad overview:

Virtual Introductory Appointments
(30-60 minutes in length) for sole proprietors and other individuals:

• $100 fee is required at the time of booking.

• $50 of the fee is applied as a non-refundable deposit, even if the Client cancels or reschedules their appointment in advance.

• If the virtual call is re-scheduled and completed within 30 days of the original appointment made, a $50 credit will be applied towards any future services booked within 90 days of the virtual appointment.

• Virtual calls that must be rescheduled within 48 hours of your appointment will forfeit the $50 credit for future services.

Virtual Service Appointments for all Clients
(60 minutes to 3 hours in length)

• 50% deposit is required at the time of booking.

• $150 of the deposit is non-refundable in the event the Client needs to cancel the appointment at any point. The remainder of the deposit will be applied towards the rescheduled appointment as long as the appointment is completed within 60 days of the original scheduled date. The additional $150 non-refundable cancellation fee will be added to the Client’s remaining balance to be paid as outlined in the Client Contract.

In-Person Appointments

• Please refer to your Client Contract for those cancellation terms.

Emergency Cancellations

• We understand that sometimes there are legitimate emergencies that lead to appointment cancellations (natural disasters, inclement weather, serious illness of a close relative or the Client), and we will work with those who fall into this category of extenuating circumstances on an individual basis.

PLEASE REFER TO YOUR CLIENT CONTRACT FOR A2P’S CURRENT CANCELLATION POLICIES.